Frequently asked questions
Everything you need to know about fit, protection, shipping, and returns.
Which iPhone 18 models do your cases fit?
We make a separate case for the iPhone 18, iPhone 18 Pro and iPhone 18 Pro Max, plus one for the iPhone Duo. Each is molded for that exact model, so they are not interchangeable — the camera cut-outs and button placements differ.
Which iPhone 18 should I buy?
If you are still choosing the phone itself, read our iPhone 18 vs 18 Pro vs 18 Pro Max comparison or take the free two-minute quiz. In short: the standard iPhone 18 suits most people, the Pro is for camera-first users, the Pro Max is for screen and battery, and the Duo is for anyone running two numbers.
Do the cases support wireless charging?
Yes. Every LITERALLY NEED case is wireless charging compatible, so you never need to remove it to charge.
How much drop protection do these cases provide?
The iPhone 18 Case uses soft-touch liquid silicone with raised bezels. The 18 Pro adds a shock-absorbing inner frame, the 18 Pro Max adds reinforced corner cushions, and the Duo Case uses a dual-layer core for extra shock absorption.
What is your return policy?
We offer 30-day hassle-free returns on unused cases in original packaging. Contact our support team to start a return.
How long does shipping take?
Orders typically ship within 1-2 business days. Standard delivery takes 3-5 business days, and shipping is free on orders over $50.
Are the cases easy to clean?
Yes. Wipe silicone and dual-layer shells with a damp cloth and mild soap. Avoid harsh chemicals that can discolor the finish.
Still have questions?
Read our guides on which iPhone 18 to get, the best iPhone 18 case or the iPhone Duo Case, or reach out to our support team.